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ServiceNow

software · significant · active

Nvidia co-engineers ServiceNow's AI agent models and NIM-based workflows, directly differentiating ServiceNow's enterprise AI platform. The six-year collaboration has produced Apriel Nemotron 15B and an expanding agent framework anchoring ServiceNow's AI strategy.

Co-engineering AI agents and large language models; jointly developed Apriel Nemotron 15B enterprise reasoning model using NVIDIA NeMo and co-developing NVIDIA NIM Agent Blueprints for ServiceNow platform

Notes

Six years of joint AI model development confirmed by ServiceNow. Named co-engineered output: Apriel Nemotron 15B model (2025) and Apriel 2.0. Both Nvidia Newsroom and ServiceNow press releases confirm joint engineering. October 2025 expansion adds AI Factory reference design integration.

Milestones

  1. establishment
    ServiceNow and Nvidia begin six-year joint AI model development collaboration

    Six years of joint AI model development confirmed by ServiceNow; early work focused on enterprise CUDA integrations and generative AI pipelines before expanding to named co-engineered model outputs.

    → www.servicenow.com
  2. expansion
    ServiceNow and Nvidia announce formal agentic AI partnership and NIM Agent Blueprints

    Formal named partnership announced to accelerate enterprise adoption of agentic AI, with NVIDIA NIM Agent Blueprints natively integrated into ServiceNow workflows and NeMo microservices for data curation.

    → nvidianews.nvidia.com
  3. product launch
    ServiceNow and Nvidia launch Apriel Nemotron 15B enterprise reasoning model

    Co-engineered Apriel Nemotron 15B debuts at ServiceNow Knowledge 2025 — a 15B-parameter enterprise reasoning model post-trained jointly on ServiceNow and Nvidia data, delivered as an NVIDIA NIM microservice.

    → www.businesswire.com